Know exactly what to say when a client says no
Thirty real client objections from the personal styling industry, the fear underneath each one, and the exact sentence to answer each.
“I’ll think about it” is rarely about the money.
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“I’ll think about it” is rarely about the money. It’s a client protecting herself from a fear she’d never actually say out loud, and if you’re answering the wrong thing, you’re losing potential clients you could easily have booked in.
This cheat sheet breaks down thirty objections across nine client types, from busy mums to corporate high-flyers, so you always know what’s really being said, and exactly how to answer it.
- ★Three real objections for each client type, not generic sales advice
- ★The actual fear behind every “let me think about it”
- ★A ready-to-use line for each one, so you're never caught out mid-consultation
Thirty objections. Thirty answers. Free.
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Written by Imogen Lamport, AICI CIP, who has trained personal stylists and colour consultants for two decades through the Academy of Professional Image.
Academy of Professional Image — Advancing Your Future in Style